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Hello humankindness Located conveniently in the heart of Phoenix,  Arizona. St. Josephs Hospital and Medical Center is a 571-bed not-for-profit hospital that provides a wide range of health social and support services. Founded in 1895 by the Sisters of Mercy St. Josephs was the first hospital in the Phoenix area. More than 125 years later St. Josephs remains dedicated to its mission of caring for the poor and underserved.We are extremely proud to be a nationally recognized center for quality quaternary care medical education and research. St. Josephs includes the internationally renowned Barrow Neurological Institute Norton Thoracic Institute Cancer Center at St. Josephs Ivy Brain Tumor Center and St. Josephs Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics neuro-rehabilitation orthopedics and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.U.S News & World Report routinely ranks St. Josephs among the top hospitals in the United States for neurology and neurosurgery. In addition St. Josephs boasts the Creighton University School of Medicine at St. Josephs and a strategic alliance with Phoenix Childrens Hospital.St. Josephs is consistently named an outstanding place to work and one of Arizonas healthiest employers. Come grow your career with one of Arizonas Most Admired Companies.Look for us on Facebook and follow us on Twitter.For the health of our community ... we are proud to be a tobacco-free campus.

The Lead Clinic Coordinator role serves the purpose of providing daily oversight and coordination of the administrative and workflow processes within the faculty practice clinics. The Lead Clinic Coordinator provides input of work priorities; organization of work processes and leads the implementation of any new services a faculty practice may undertake. This role provides guidance to staff and assists with daily operational needs such as staff coverage. Promotes cross training to enhance staff coverage and smooth operations.

• Responsible for the ensuring the clinic team abides by all Dignity Health and SJHMC policies and procedures.
• Communicates concerns to the clinic manager for resolution
• Coordinates clinic operations on a daily basis including staffing
• Supervises clinical and front end staff to ensure high quality customer service and competency related to patient care
• Overseeing front end cash collection, responsible for daily cash collection report
• Orders all medical and office supply, keeps track of orders
• Billing data analysis, ability to help patients with billing problems, questions, concerns
• Works in collaboration with BNC, MA clinic, and Rehabilitation to ensure that clinic is providing the best patient care
• Conveys an image of dignity and trustworthiness
• Respects the rights, privacy and differences of others
• Demonstrates advocacy for vulnerable patient populations
• Connects with resources available to assist the poor and vulnerable to provide patient care
• Supports the rights of patients in the daily delivery of care
• Utilizes supplies appropriately and participates in recycle and re-use programs
• Discharges and transfers patients timely
• Follows safety policies for self and patients

MINIMUM

High School Diploma / GED

Five years related experience.

Demonstrated ability to facilitate workflows, coordinate and organize multiple priorities.